Click Error Updating xx Items.īox Drive displays a list of all problem items. To determine how much space you must clear to finish downloading problem items, you must examine the files on Box.com. ![]() Change other folders that are available offline to a status of available online only to clear space and then retry your problem items.Cancel the remainder of the download by making the queued folders available online only again.Drive refers to these as “problem items.” Files that Box Drive could not download display with an exclamation point in a red circle. Files that Box Drive successfully downloaded display with a check mark in a green circle. To find out where the download process stopped, open the folder you were trying to download. If the file you are trying to download is larger than your remaining eligible hard drive space Box Drive aborts the download, marks the file as a "problem item," and displays a corresponding alert on your desktop. Here’s how Box Drive alerts you that your hard drive has filled up, and what you can do about it. If you unintentionally make too much content available offline, you can exceed your device’s available storage capacity. ![]() When you mark Box Drive folders available for offline work, Box Drive downloads this content to your device.
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